Lucky Star Farms Consumer Data Privacy Policy

Effective Date: 07/21/2026
Last Updated: 07/21/2026

Lucky Star Farms (“Lucky Star Farms,” “we,” “us,” or “our”) respects your privacy. This Consumer Data Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, or interact with our email and text-message communications.

By using our website or providing information to us, you acknowledge the practices described in this policy.

Information We Collect

We may collect the following types of information.

Information You Provide

You may provide information when you:

Submit a website contact form.
Request information about our products or services.
Create or submit an order.
Make a payment.
Subscribe to emails or text messages.
Contact us by phone, email, text message, or social media.
Participate in a promotion, survey, giveaway, or event.

This information may include:

Your name.
Email address.
Telephone number.
Billing and shipping addresses.
Order details and purchase history.
Questions, comments, and other information you send us.
Communication and marketing preferences.

Payment Information

When you make an online payment, payment information may be collected and processed by a third-party payment processor.

Lucky Star Farms may receive limited payment-related information, such as the payment status, transaction date, payment method type, and the last few digits of a payment card. We generally do not directly store complete payment-card numbers or security codes.

The payment processor’s handling of your information is governed by its own privacy policy and security practices.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect certain information, including:

Internet Protocol address.
Browser and device type.
Operating system.
Pages viewed.
Links clicked.
Date and time of visits.
Referring website or source.
General geographic location derived from an IP address.
Website usage and interaction information.
Cookie and similar technology identifiers.

Cookies and Analytics

We may use cookies, pixels, tags, analytics tools, and similar technologies to:

Make the website function properly.
Remember user preferences.
Understand how visitors use the website.
Measure website traffic and performance.
Identify and correct technical problems.
Evaluate the effectiveness of advertising or marketing.
Improve our products, services, and website.

You may be able to limit cookies through your browser settings. Blocking certain cookies may prevent parts of the website from working properly.

Third-party analytics or advertising providers may collect information according to their own privacy policies. Where required by applicable law, we will provide appropriate choices or obtain consent before using nonessential cookies.

How We Use Information

We may use personal information to:

Respond to questions and requests.
Process and fulfill orders.
Process payments.
Provide receipts, confirmations, shipping notices, and service updates.
Communicate about products, services, farm activities, promotions, or events.
Send email or text-message marketing when permitted.
Provide customer support.
Maintain customer and transaction records.
Improve our website, products, services, and customer experience.
Detect fraud, misuse, security incidents, or illegal activity.
Enforce our terms, agreements, and policies.
Meet tax, accounting, legal, and regulatory obligations.
Protect the rights, property, and safety of Lucky Star Farms, our customers, and others.

We may also use information for another purpose disclosed when the information is collected or with your permission.

Email and Text-Message Communications

Email

You may unsubscribe from promotional emails by using the unsubscribe link included in the message or by contacting us.

Even after you unsubscribe from marketing emails, we may continue sending non-promotional communications, such as:

Order confirmations.
Payment receipts.
Shipping or pickup information.
Responses to your questions.
Important service, security, or policy notices.

Text Messages

When you provide your telephone number and agree to receive text messages, Lucky Star Farms may send messages relating to orders, customer service, farm updates, promotions, or other subjects described when you enroll.

Message frequency may vary. Message and data rates may apply.

You may withdraw your consent by replying STOP to a text message or by contacting us. You may reply HELP for assistance.

Consent to receive marketing text messages is not a condition of making a purchase.

Mobile information will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may share mobile information with service providers that help us deliver and manage our text-message program.

How We Share Information

We may share personal information with companies and individuals that assist us with business operations, including:

Website hosting providers.
E-commerce platforms.
Payment processors.
Shipping and delivery providers.
Email and text-message service providers.
Analytics and website-performance providers.
Customer-support providers.
Accountants, insurers, attorneys, and professional advisers.
Information technology and cybersecurity providers.

These providers may receive information only as reasonably necessary to perform services for us and are expected to handle it appropriately.

We may also disclose information:

To comply with a law, court order, subpoena, or legal process.
To respond to lawful requests from government authorities.
To investigate suspected fraud, security incidents, or illegal activity.
To protect the rights, safety, or property of Lucky Star Farms or others.
In connection with a merger, financing, sale, restructuring, or transfer of all or part of our business.
With your direction or consent.

Lucky Star Farms does not sell personal information for money. We also do not knowingly share personal information for third parties’ independent direct-marketing purposes without appropriate notice or permission.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Complete transactions.
Provide products and services.
Maintain business and customer records.
Meet tax, accounting, and legal requirements.
Resolve disputes.
Enforce agreements.
Prevent fraud and security incidents.

Retention periods may vary depending on the type of information, the reason it was collected, and applicable legal requirements.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, payment system, storage system, or internet transmission is completely secure. We cannot guarantee that personal information will always remain secure.

Customers should avoid sending sensitive payment or identification information through ordinary email, website contact forms, or unsecured text messages.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have the right to:

Ask whether we maintain personal information about you.
Request access to certain personal information.
Request correction of inaccurate information.
Request deletion of certain information.
Withdraw consent where processing is based on consent.
Opt out of promotional emails.
Opt out of promotional text messages.
Limit certain cookie or advertising activities.
Receive information about how personal information is collected, used, or disclosed.
Appeal certain decisions regarding a privacy request where required by law.

These rights may be subject to exceptions. For example, we may need to retain information to complete a transaction, comply with tax or legal obligations, prevent fraud, protect legal rights, or maintain necessary business records.

To submit a privacy request, contact us using the information in the “Contact Us” section below. We may need to verify your identity before completing a request.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Do Not Track Signals

Some web browsers offer a “Do Not Track” setting. There is not currently a universally accepted standard for responding to these signals. Our website may not respond to all browser-based Do Not Track signals.

Where required, we may recognize legally valid browser-based opt-out preference signals.

Children’s Privacy

Our website and services are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13 without legally required parental permission. If you believe a child under 13 has provided personal information to us, please contact us so we can review and, when appropriate, delete the information.

Third-Party Websites and Services

Our website may contain links to websites, social-media platforms, payment services, or other services operated by third parties.

Lucky Star Farms does not control the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.

Information From Social Media

When you interact with Lucky Star Farms through a social-media platform, the platform may collect and process information according to its own privacy policy.

We may receive information that you make available through that platform, such as your name, username, comments, messages, or other public profile information.

Changes to This Policy

We may update this Consumer Data Privacy Policy from time to time.

When we make changes, we will post the updated policy on our website and revise the “Last Updated” date. Material changes may also be communicated through another reasonable method when required.

Your continued use of the website after an updated policy becomes effective means that the updated policy will apply to future interactions, subject to applicable law.

Contact Us

Questions, concerns, or privacy requests may be submitted to:

Lucky Star Farms
2001 E. Deuce of Clubs
Show Low, AZ 85901
Email: petfoodwarehouse@live.com
Phone: (928) 537-8814
Website: luckystarfarmsaz.com

This promotion is open only to legal residents of Arizona who are 18 years of age or older at the time of entry. Employees, officers, and directors of Lucky Star Farms, their immediate family members, and people living in the same household are not eligible to participate.